I'm in Majorca and using WiFi in apartment and am able to surf the internet. However I'm receiving message stating 'Emergency calls only' and therefore unable to send/receive texts or phone calls. How can I resolve this issue? Many thanks.
Welcome to the community and thanks for posting. I'm really sorry to hear you're unable to use your phone abroad.
I'd need you to check if you have roaming enabled on your account. This is automatically switched off for pay monthly customers to avoid any unwanted charges. You can now enable this via your online account.
Thanks for your help. I've decided to leave roaming switched off to avoid extra charges. I can still use internet via WiFi in apartment. I can manage without calls and emails. I can send emails via Gmail; are these chargeable if kept within my monthly allowances?