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pkelsall
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Email telling of a SIM order which I do not know about

Had a eMail, which looks like is comes from Virgin Media, to my private eMail address, which is odd, as it is my wife, which a different eMail who has a account.

 

Is this a PHISH mail?

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Re: Email telling of a SIM order which I do not know about

Hi pkelsall,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you have received a questionable email that shows it's been sent by Virgin Media. 

If your personal email account is not on file for a Virgin Media or Virgin Mobile account, then the only other way we would send you an unsolicited email is if you've ever ticked a box for online marketing and included your email address. Is it a marketing email that you've received?

If you are concerned about the email, please go to:  http://netreport.virginmedia.com to report the email so that we can look into this.

Thanks,

Terri

Virgin Media Forum Team


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