Re: Email telling of a SIM order which I do not know about
Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you have received a questionable email that shows it's been sent by Virgin Media.
If your personal email account is not on file for a Virgin Media or Virgin Mobile account, then the only other way we would send you an unsolicited email is if you've ever ticked a box for online marketing and included your email address. Is it a marketing email that you've received?