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sheppitydawg
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Email address to make a formal complaint

Is there an email address to make a complaint?

My mobile contract is near its end and I have recieved 3 calls in one day trying to get me to sign up for a new deal.

 

If I want to negotiate a new contract I will research and make that decision whether I want to renew my contract in my time under my conditions.

I would like to make a complaint about pressure sales that i have experienced today by email,to ensure I have something in writing and a documented response when I recieve a response.

 

Anyone know how please?

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Moderator
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Re: Email address to make a formal complaint

Hi sheppitydawg,

 

Thanks for your post.

 

My sincere apologies you were contacted three times in one day regarding an upgrade for your mobile. 

 

I've provided a link here to our contact us page which has a section for raising complaints

 

Hope this helps.

 

Let me know if you need anything else.

 

 

 

Stephen_B
Community Moderator

The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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Superuser
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Re: Email address to make a formal complaint


sheppitydawg wrote:

I would like to make a complaint about pressure sales that i have experienced today...

 


When my contract ended, I had to do all the chasing to get a new deal. Nobody rang me at all. Feeling a bit left out now...

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