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Phonedave
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Email address for managing complaints??

I can't find any email address for contacting Virgin Mobile. I logged a complaint before Christmas about a Freestyle phone order. I was given a complaint number and told someone would call. But there's been no call, despite me ringing again. I want to do this by email from now on but there does not seem to be any advertised address. Failing this I'll have to do it the old-fashioned way and write.

 

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Superuser
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Re: Email address for managing complaints??

Hi Phonedave,

 

there is no email address.

You can write to them at:

Complaints
Virgin Media
PO Box 333
Matrix Court
Swansea
SA7 9ZJ

 

AlexKid :-)

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