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3ulldog
On our wavelength
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EU BUY Pass

I am abroad and i am getting the same problems at the moment. Have rang VM 3 times to get sorted and after being on hold for 5 mins Vm operator disconnected me.
Have asked for 3 phones to be added with data but only one works.
Also the prices are different from what i have been told. Below is copy paste from Vm help page.
If you'd like to use Mobile Internet while you're abroad, you'll need to buy an EU Travel Pass. Don't worry, it's easy!
Here are the prices:
* 10MB pass for £0.35
* 50MB pass for £1.50
* 250MB pass for £5
Just so you know all passes last 30 days or until the Data is all used up and we will send you a text message when either of these is reached. To buy a pass just text BUY + pass name (e.g. BUY 10MB) to 23456. We'll send you a text message very soon with all these details again.
You'll be back in the loop before you know it!
And yet when speaking to you guys the 250mb is £20 which i managed to purchase on one phone and use it as a hot spot so the other 2 could get online.
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Superuser
Superuser
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Message 2 of 5
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Re: EU BUY Pass

Hi 3ulldog,

the prices I see are:

10MB - £1.50
50MB - £6
250MB - £20

from here: Using Mobile Web Abroad

 

AlexKid :-)

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Superuser
Superuser
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Message 3 of 5
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Re: EU BUY Pass

Hi again 3ulldog,

 

this post: Data Passes would seem to agree with you about new lower prices.

Where did you copy and paste the info from in your post, have you got a link?

 

AlexKid :-)

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3ulldog
On our wavelength
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Re: EU BUY Pass

http://m.virginmedia.com/MiscPages/RoamingNotice.aspx
This is the link i got the lower prices from.
Was quoted the higher prices from the Vm team over phone.
Thanks
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Forum Team
Forum Team
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Message 5 of 5
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Re: EU BUY Pass

Hi there

Sorry for any confusion caused with this. I can confirm that our EU Roaming Data plans have reduced in price from the 1st April and the new costs are:

10MB Travel Pass = £0.35
50MB Travel Pass = £1.50
250MB Travel Pass = £5.00

We're currently in the process of updating the website to reflect these changes Smiley Happy

Many thanks

Mark Y
Forum Team

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