Menu
Reply
  • 2.18K
  • 242
  • 567
teabag
Problem sorter
363 Views
Message 1 of 5
Flag for a moderator

Double data offer

Just wondering if there are any T&C's about for the recent double data offer last month.

Mainly wondering if it's possible to change tarrif if needed one month without any penalty and losing the double data on my plan, ie: currently on the £8 tarrif with 2gb of data - could I change to the £10 if needed and get 4gb of data?.
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
0 Kudos
Reply

Helpful Answers
  • 3.83K
  • 901
  • 1.7K
Superuser
Superuser
687 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: Double data offer

Hi teabag,

 

"Double Data offer: Offer available on our SIM Only or Freestyle Contracts (including Pay Monthly tariff) on any phone. Offer ends on 5th September. Double data offer is available on the £8 airtime tariff (monthly allowance of 1GB is doubled to 2GB) and the £10 airtime tariff (monthly allowance of 2GB is doubled to 4GB). You will continue to receive the increased data allowance specified for as long as you remain on the same tariff. If you change your tariff up or down the double data allowance will be removed."

Sorry, not possible Smiley Sad

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


All Replies
  • 1.87K
  • 174
  • 338
J0hn
Super solver
359 Views
Message 2 of 5
Flag for a moderator

Re: Double data offer

Look on your account and see fit allows the change, to be honest, if the website won't allow it we're both aware that getting an agent to do the changes back with no loss is a gamble
0 Kudos
Reply
  • 2.18K
  • 242
  • 567
teabag
Problem sorter
349 Views
Message 3 of 5
Flag for a moderator

Re: Double data offer

The account does not give any help, it list's my plan as the £8 tarrif with 1gb data with double data applied till Dec 2099.

On the change plan page there is no mention that I have double data on my plan - it's list's my current plan as 1gb, and the others with the standard data allowance.
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
0 Kudos
Reply
  • 3.83K
  • 901
  • 1.7K
Superuser
Superuser
688 Views
Message 4 of 5
Flag for a moderator
Helpful Answer

Re: Double data offer

Hi teabag,

 

"Double Data offer: Offer available on our SIM Only or Freestyle Contracts (including Pay Monthly tariff) on any phone. Offer ends on 5th September. Double data offer is available on the £8 airtime tariff (monthly allowance of 1GB is doubled to 2GB) and the £10 airtime tariff (monthly allowance of 2GB is doubled to 4GB). You will continue to receive the increased data allowance specified for as long as you remain on the same tariff. If you change your tariff up or down the double data allowance will be removed."

Sorry, not possible Smiley Sad

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

  • 2.18K
  • 242
  • 567
teabag
Problem sorter
343 Views
Message 5 of 5
Flag for a moderator

Re: Double data offer

Cheers Alex, completely missed that :-)
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
0 Kudos
Reply