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Forestdan
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Double Data allowance

I recently got a new phone under the 'Double Data' offer, my deal was to get a 1GB data allowance however when looking at my allowance on the My Account app it says that I only have 500MB data. I don't know whether I have 500 MB data or whether my data allowance in the app will not start to decrease until I use 500MB of data. Anyone else having this problem?
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oldlady1
On our wavelength
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Re: Double Data allowance

should be there mine says promotional mobile web 500 MB,under inclusive virgin minutes, inclusive mobile web 500MB.
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Forestdan
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Re: Double Data allowance

Yes it is working now, just had to wait a while for it to kick in
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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: Double Data allowance

Glad to hear this is working now Forestdan Smiley Happy

Please let me know if you need anything at all.

Thanks,
Mat


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