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JamesH0205
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Dominos Pizza App

On the little Store logo on my phone (Nokia Lumia) I have a 1 and when I open it I get the message "Domino's Pizza attention required" but any update fails despite trying numerous times. I have tried deleting the Domino's Pizza App altogether (don't like Dominos and will never use it) but that fails as well. Can anybody help?

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Message 7 of 13
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Re: Dominos Pizza App

Hi JamesH0205,

 

Thanks for bumping the thread. Sorry we haven't got back to you sooner.

 

Did you get the handset from us?

Are there any software updates for the handset available?

 

Look forward to your reply.

 

Thanks


Rich
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Message 11 of 13
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Re: Dominos Pizza App

Hi JamesH0205

Thanks for getting back to us with your update Smiley Happy

Have you successfully cleared the app notification now on your Nokia Lumia 735?

If not, then you could try uninstalling the app directly through the Store link.

If you go to the Store and then search for the Dominos app, you should get the option to uninstall directly there too as an alternative to uninstalling via the handset settings options.

That should then refresh the Store notifications for you.

Please keep us posted on how this goes.

Cheers.

Karen_A
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Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"


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Forum Team (Retired) Mat_H
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Message 2 of 13
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Re: Dominos Pizza App

HI Jamesh0205,


Welcome to the forums Smiley Happy

 

That's a very odd one! Can you let me know what model of Lumia you're using?


Let me know as soon as you can.

Thanks,

Mat


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JamesH0205
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Message 3 of 13
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Re: Dominos Pizza App

Hi Mat,

Thanks for the welcome and thanks for helping.

Its a Nokia Lumia 735. Let me know if you need anything further

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Forum Team (Retired) Mat_H
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Re: Dominos Pizza App

Thanks for your reply James Smiley Happy

 

We may need to perform a few checks on the phone. Can you let me know how long you've had this issue?

 

Other than removing the app, have you tried anything else to fix this?


Let me know when you can.

 

Thanks,

 

Mat


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JamesH0205
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Message 5 of 13
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Re: Dominos Pizza App

Hi Mat,

I have had this issue for over a month, probably nearer to two months.

Other than trying to load the update and trying to delete the app I have tried nothing

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JamesH0205
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Message 6 of 13
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Re: Dominos Pizza App

Hi again Mat,

I have not heard anything from you for 4 weeks.

Have you given up trying to help me on this?

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Message 7 of 13
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Re: Dominos Pizza App

Hi JamesH0205,

 

Thanks for bumping the thread. Sorry we haven't got back to you sooner.

 

Did you get the handset from us?

Are there any software updates for the handset available?

 

Look forward to your reply.

 

Thanks


Rich
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JamesH0205
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Message 8 of 13
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Re: Dominos Pizza App

Hi Rich,

Thanks for helping.

Yes  did get the handset from Virgin. Not sure about the updates, how do I find out if there are any available?

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Message 9 of 13
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Re: Dominos Pizza App

Hi JamesH0205,

 

To check for updates just follow these steps:-

 

Settings > Phone update > Check for updates

 

Thanks


Rich
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JamesH0205
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Message 10 of 13
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Re: Dominos Pizza App

Hi Rich,

Checked for updates and it says my phone is up to date, so ok there.

James

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