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ElaineMiller
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Does Virgin have a booster in the home yet? my connection has diminished in the last couple of month

My connection seem worse lately.

I have to press the phone up against the front door to get a connection. 

The rest of my family seem ok. But then my husband just keeps his Mobile Date on and pays a higher invoice.

My children use via Wi-Fi, i.e snapchat etc rather than texting in the House.

 

I'm missing texts 

 

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ilike2burnthing
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Re: Does Virgin have a booster in the home yet? my connection has diminished in the last couple of month

To my knowledge don't do signal boosters.

Solution from VM for calls (but not texts) - https://my.virginmedia.com/my-apps/smartcall/overview

Solution if you also have a contract with EE, Orange or T-Mobile in your house (maybe you could use a friend or family member if not, don't know) - http://ee.co.uk/help/mobile-and-home-connections/checking-and-improving-your-network-coverage/signal... (other threads here suggest it works with VM, just not supported by them)

Other solutions, but involves forking out a fair bit of money - http://www.mobilesignal.co.uk/pages/virgin-mobile-boosters (they have a 30 day money back period though, so if it didn't work you're not out of pocket)
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ilike2burnthing
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Re: Does Virgin have a booster in the home yet? my connection has diminished in the last couple of month

Of course before you do any of that, either wait for an admin here or give Virgin a call to see if there's anything they can do, or if there's a problem in the area. You can also check here to see if there's bad coverage where you live - http://store.virginmedia.com/virgin-media-mobile/coverage-checker.html

Call 789 from a Virgin phone or 0345 6000 789 from any other phone.

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ElaineMiller
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Re: Does Virgin have a booster in the home yet? my connection has diminished in the last couple of month

Thank you - the signal in area fine and I've checked on VM website first - no problems. Outside the House is fine.

No-one else in house we're all on VM as we have landline & Internet supplied by them too.

So maybe I shall go back to Vodaphone for the mobil.

Thanks for your help

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