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debz63
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Dissatisfied Customer re' Software error on my Apple s5

Why have I still not had a reply when I have written to the complaints department in March and spoken to three different people on 3 separate occasions since then, all assuring me that someone would call me back. I am still sitting here with a phone that is no use to anyone!!! And as I'm in limbo cannot afford to replace it either.

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Forum Team (Retired) Mat_H
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Re: Software error on my Apple s5

Hi Debbie,


I'm really sorry that you've had no response since writing in. I will chase this up to see what has been done on our side.


I'll be in touch as soon as possible.


Thanks,

Mat


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debz63
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Message 3 of 7
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Re: Software error on my Apple s5

Thank you, that would be very much appreciated. Each time I ring I do ask that someone either rings me at work (I have left the number several times)  or e-mail me but so far nothing!

Debbie

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Forum Team (Retired) Mat_H
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Message 4 of 7
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Re: Software error on my Apple s5

I understand the frustration Debbie.


I'll do all I can to get this sorted for you.

 

Thanks,

Mat


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debz63
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Message 5 of 7
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Re: Software error on my Apple s5

Thank you

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debz63
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Message 6 of 7
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Re: Dissatisfied Customer re' Software error on my Apple s5

A week further on and still no contact. Ever felt like your being ignored? 

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debz63
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Re: Software error on my Apple s5

Thank you

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