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Roblincs
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Disappointed customer

Ordered my new phone yesterday, all confirmed by 10:07 and advised my new phone would be delivered today, so stayed at home all day and nothing, called 789 at 17:00 to be told they have until 21:00 to deliver and for me to remember this is in my contact.. Very annoyed as wasted my day
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Roblincs
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Re: Disappointed customer

Well 21:00 came and went, no contact with customer services..pretty disgusted now. Waited in all day and nothing , no email or text. Ordered yesterday for delivery on Saturday as I am home on the weekends. 


Roblincs wrote:
Ordered my new phone yesterday, all confirmed by 10:07 and advised my new phone would be delivered today, so stayed at home all day and nothing, called 789 at 17:00 to be told they have until 21:00 to deliver and for me to remember this is in my contact.. Very annoyed as wasted my day

 

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Superuser
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Re: Disappointed customer

Did they deliver, in the end?
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Roblincs
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Re: Disappointed customer

No delivery and contact,
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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: Disappointed customer

Welcome to the forums Roblincs Smiley Happy


I'm really sorry that you're having some issues with getting the phone delivered. So we can get this sorted as soon as possible, give us a call on 789 or 0345 6000 789 and we'll get on the case.


Let me know how you get on.


Thanks,


Mat
 


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