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Aidandabossy
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Disable Parental Controls

I need to turn off parental controls it says go to site but can't find option on mobile log in page even when use PCs. Called up they turned off still happening

Bossy floss

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Superuser
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Re: Disable Parental Controls

Hi Aidandabossy,

 

I'm using a PC and this is where I find parental control on my account:

 Log in to your account  click on  the "Plan and device" tab from the row near the top of the page.

This takes you to a page "My tariffs and devices" and "Manage my services" with Parental control is there.

If you alter the setting, allow time for your account to update (maybe turn your phone off and on again to reboot it) before trying to view adult content.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.


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Superuser
Superuser
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Helpful Answer

Re: Disable Parental Controls

Hi Aidandabossy,

 

I'm using a PC and this is where I find parental control on my account:

 Log in to your account  click on  the "Plan and device" tab from the row near the top of the page.

This takes you to a page "My tariffs and devices" and "Manage my services" with Parental control is there.

If you alter the setting, allow time for your account to update (maybe turn your phone off and on again to reboot it) before trying to view adult content.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.