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vaalhalla1944
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Direct Debits

Here is a joke I phone this famous phone number 789 to amend a direct debit one of Virgin media's operators advised me that I had to this with my Bank, BUT when I went to my Bank they told me that I had to amend or cancel with Virgin media as the Bank was not allowed to amend Direct Debits.

When I went back to Virgin Media they seemed unaware, I presume they are trained in this procedure         

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Re: Direct Debits

Hi vaalhalla1944,

 

Thanks for postingSmiley Happy

 

My apologies you were supplied with incorrect information.

 

Direct debits are amended by us.

 

Hope this clarifies things for you.

 

Many thanks

 

 

 

 

 

 

 

 

Stephen_B
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The do's and don'ts. Keep the community welcoming for all. Follow the house rules


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