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Reindeer568
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Deactivated SIM

I have a pay as you go SIM that has not been used for some time and has been deactivated.  Virgin tell me that it can not be reactivated, but it still has £32 credit on it.  Is there a way to reactivate the SIM.  Thanks in anticipation

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Lee_B
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Re: Deactivated SIM

Hi Reindeer568

Unfortunately if the state of the sim card has gone to "deactivated" then the SIM cannot be reactivated

A sim would only go to this state if its not used within 6 - 12 months I believe.
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Virgin Mobile Staff , However, All opinions are my own