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Addyg
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Day 12 of suspended service!

Can someone from virgin please reply and tell me whats being done about this complete and utter incompetence ? Why am I stilllllll suspended? When will I have resumed service? what compensation is being offered to keep our custom from fleeing elsewhere? Actually change that to running for the hills !
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Forum Team (Retired) Mat_H
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Re: Day 12 of suspended service!

Hi Addyg,

 

Thanks for your post Smiley Happy

 

I'm really sorry that you're still having issues with the service. I'm afraid we're unable to deal with billing queries via the forums due to DPA.

 

So we can get this sorted for you, give us a call on 789 or 0345 6000 789 as soon as possible.


Thanks,

Mat


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