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Kappa0698
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Data speed low on h+

Have recently upgraded my handset and changed tariff from VIP to 8gb new tariff.

Tariff changed yesterday and data speed has been very slow even on full H+ signal, are suggestions anyone?
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Re: Data speed low on h+

Hi Kappa0698,

 

Thanks for posting. I deeply apologise for the slow data speed you're experiencing despite having full signal.

 

I'd like to know a little more about this. Could you please answer the following questions:-

 

What speed are you getting?

Did it slow down on the same day as the tariff change?

Do you know how much data you used in that time?

 

Look forward to your response.

 

Thanks


Rich
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