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CT05
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Data roaming not working

Hi

I phoned and enabled data roaming before leaving on holiday but despite all the settings being correct on my phone it is still not working. I have logged into my account on my husband's phone and it confirms that roaming is enabled.

I bought the data passport before leaving the UK and got a text to confirm it was active.

I am on a cruise so have tried it in Gibraltar and France without any success.

Can anyone help?
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Superuser
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Re: Data roaming not working

Hi CT05,

 

perhaps you would be best to give customer services a call so they can check everything is OK their end.

From abroad. Their UK support line number is: +447953 967 967

 

AlexKid :-)

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