Don't know where to start. Tried to buy a data pass on Saturday which failed,spoke to vm who said that he had sorted it out. Arrived in Italy, can connect to I wind but no data access. Double checked my vm account ( using hotel WiFi) and data roaming is on, my account has been charged for the data pass. Checked my Z5 and data roaming for national and international is turned on. Any suggestions because vm settings appear OK, is there something that I'm missing on the Z5?