Data connection not working but showing H+ symbol in Bournemouth
13-06-201520:14 - edited 13-06-201520:20
I live in Ringwood but work in Bournemouth. In Ringwood, my data connection works absolutely fine 100% of the time. In Bournemouth, my signal strength is great. My phone always shows the H+ symbol at the top (it's a galaxy s4 mini, I'm on a sim only plan with unlimited data).
BUT - the connection only works about 10% of the time when I am at work in Bournemouth, even though it always shows H+. I can send and receive texts and calls, but the data connection doesn't work 90% of the time. I cannot load any pages (it hangs forever rather than shows a no connection error) in the browser or use any apps that require data.
This is a very big problem for me. I chose an unlimited data plan because I need to use a lot of data when I'm at work, so having no data connection at all 90% of the time is not workable. If I can't get this resolved I'm going to have to switch provider.
Re: Data connection not working but showing H+ symbol in Bournemouth
Yeah, I've tried every variation of resetting, taking out the battery and such. I haven't tried removing the SIM so will give that a go when I have problems, but it seems odd that it would make a difference. The coverage listed for Bournemouth shouldn't be an issue at all. Thanks Hugh (just got your name, good one), it's good to know someone has had a similar problem in the same area. Today my connection was completely fine for whatever reason - I haven't changed anything. Could be to do with the EE work you mentioned. Hopefully it will sort itself out, but if it doesn't I'll try and get a new SIM.