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JamieMA
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Data charges if SIMO contract cancelled in 14 days cool off period

Just a quick q. If one cancels a SIMO contract within the 14 day cool off period I know all calls will be billed at 31p a min, and texts at 13p each. What is data usage charged at? 

 

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Re: Data charges if SIMO contract cancelled in 14 days cool off period

Hi JamieMA,

Thanks for your post on the Forum. If a customer cancels a SIMO contract in the cooling off period, the data usage is charged at £2.00 a day.

Hope this helps. Please let us know if there's anything further we can help with.

 

Thanks,

Terri

Virgin Media Forum Team


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JamieMA
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Re: Data charges if SIMO contract cancelled in 14 days cool off period


Terri_P wrote:

 

Hope this helps. Please let us know if there's anything further we can help with.

Thanks,

Terri

Virgin Media Forum Team


 

Thanks for the answer, but have since got clarification from CS.

If you could get to this question to clarify things, it would be appreciated: http://community.virginmedia.com/t5/Virgin-Mobile/24-Months-agreement-30-day-rolling-contract/td-p/3...

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