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Jonhimself
Tuning in
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Data allowance

I phoned 789 tryed to buy more data but the lady said i cant buy more (im on 250mb and i need more for pokemon go) because i need to buy out my contract first but she said she will give me 200mg free. I dont understand why i cant buy more data and why it takes so long for the tariff to change. Please help

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J0hn
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Re: Data allowance

Log into your online account or create it if you don't have one, then see if there is an option to change contract there, some can do it from there.
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Forum Team
Forum Team
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Re: Data allowance

Hi Jonhimself

It it possible to change your plan to get more data, but this will only take effect from your next refresh date.

I can see you made another post advising you'd changed your plan, so I'm hoping you've got this sorted now.

Please let me know if there's anything else I can help out with.

Many thanks

 

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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