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alan_bundy
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Data allocation leakage

Why does my data allocation continue to leak away, albeit by small amounts, when I am on a wi-fi connection? I thought the data allocation was only used when I was on 3G or similar.

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Superuser
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Message 2 of 12
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Re: Data allocation leakage

Hi alan_bundy,

 

when in standby your phone's WiFi may "sleep" as a battery saving measure. Check the settings on your device.

 

AlexKid :-)

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Superuser
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Re: Data allocation leakage


alan_bundy wrote:

So, while the wi-fi sleeps, the phone may never-the-less download emails and text messages that eat into my data allocation. Thanks. 


Worse than that - it may download operating system and/or software updates if you've not prevented this in your settings. You suddenly find you've used up all your allowance even though you've not been "on wifi" all the time.

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teabag
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Re: Data allocation leakage

datasence? A windows phone.

Very small amounts of data used regularly at 1hour intervals is quite common for a windows phone, even while you are connected to WiFi. My wife's windows phone is the same and others have posted on here, unless your running out of data - I would not worry about it, turning off mobile in the phones settings when you don't need it will help.

A guide on what datasence can do for you
https://support.microsoft.com/en-us/help/10655/windows-phone-use-data-sense-to-manage-data-usage
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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paperclip
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Message 7 of 12
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Re: Data allocation leakage

On Android all that's required is to close down mobile data, this means while at home on WiFi if the router were to shut down due to a power cut then no data would be used unless the WiFi is back on or mobile Web switched back on again.
Is this setting not available on Windows phones?
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teabag
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Re: Data allocation leakage

Hi paperclip

Yes you can turn off mobile data OK, but the regular amounts used are small (3 or 4 kB average) so would not be a problem unless your data allowance is very low.

Personally I think, it's a smart phone - set it up right for your needs and leave data on, don't cripple it by turning data off :-)
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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paperclip
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Message 9 of 12
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Re: Data allocation leakage

You can switch off your mobile Web which will stop any leakage as well as preventing auto software updates within settings, turning off mobile Web when on WiFi will cause no harm whatsoever, infact it's advisable to do so to save unnecessary data leakage.
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paperclip
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Re: Data allocation leakage

Not sure which window phone you have but you can try this.
Swipe left to view the Apps list.
Tap Settings.
Tap Mobile Network.
Tap Data Connection field.
Tap the desired option. On - enabled. Off - disabled.
Tap the Start key to return to the home screen.

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Superuser
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Message 2 of 12
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Re: Data allocation leakage

Hi alan_bundy,

 

when in standby your phone's WiFi may "sleep" as a battery saving measure. Check the settings on your device.

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

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alan_bundy
Tuning in
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Message 3 of 12
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Re: Data allocation leakage

So, while the wi-fi sleeps, the phone may never-the-less download emails and text messages that eat into my data allocation. Thanks. 

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Superuser
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Message 4 of 12
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Re: Data allocation leakage


alan_bundy wrote:

So, while the wi-fi sleeps, the phone may never-the-less download emails and text messages that eat into my data allocation. Thanks. 


Worse than that - it may download operating system and/or software updates if you've not prevented this in your settings. You suddenly find you've used up all your allowance even though you've not been "on wifi" all the time.

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alan_bundy
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Message 5 of 12
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Re: Data allocation leakage

Thanks.

I found the 'datasense' tab in the settings and reset some of the entries there. Is that all I need to do?
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teabag
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Message 6 of 12
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Re: Data allocation leakage

datasence? A windows phone.

Very small amounts of data used regularly at 1hour intervals is quite common for a windows phone, even while you are connected to WiFi. My wife's windows phone is the same and others have posted on here, unless your running out of data - I would not worry about it, turning off mobile in the phones settings when you don't need it will help.

A guide on what datasence can do for you
https://support.microsoft.com/en-us/help/10655/windows-phone-use-data-sense-to-manage-data-usage
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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paperclip
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Message 7 of 12
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Helpful Answer

Re: Data allocation leakage

On Android all that's required is to close down mobile data, this means while at home on WiFi if the router were to shut down due to a power cut then no data would be used unless the WiFi is back on or mobile Web switched back on again.
Is this setting not available on Windows phones?
  • 2.18K
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teabag
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Message 8 of 12
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Re: Data allocation leakage

Hi paperclip

Yes you can turn off mobile data OK, but the regular amounts used are small (3 or 4 kB average) so would not be a problem unless your data allowance is very low.

Personally I think, it's a smart phone - set it up right for your needs and leave data on, don't cripple it by turning data off :-)
---------------------------------------------------------------
BB 200 - Hub 3, Phone Talk w/ends, Mobile Sim only £9 and £5 big bundle sim. Customer since 1993.
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paperclip
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Message 9 of 12
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Helpful Answer

Re: Data allocation leakage

You can switch off your mobile Web which will stop any leakage as well as preventing auto software updates within settings, turning off mobile Web when on WiFi will cause no harm whatsoever, infact it's advisable to do so to save unnecessary data leakage.
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alan_bundy
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Message 10 of 12
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Re: Data allocation leakage

I'm new to Windows phones, so I'd welcome advice on how to turn off mobile data.
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