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kk16
Joining in
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Data Roaming Usage

Does anyone know why my account shows data usage even when my mobile data is turned off.

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enlli
Knows their stuff
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Re: Data Roaming Usage

If you are abroad it should not even work unless you have a pass. However, Virgin seem to have charged some people. Best talking to CS

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J0hn
Super solver
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Re: Data Roaming Usage

Some phones have the setting to auto update stuff regardless of your setting, there are a few recent posts about it, Google maps, social media apps any location based setting on the camera, and a few other bits and bobs, depending on the model and software version.

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Forum Team (Retired) BenD_H
Forum Team (Retired)
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Re: Data Roaming Usage

Hey Kk16,

 

Many thanks for coming in and posting Smiley Happy

 

It's nice to see that you have already had some help here on the possible reasons, I would like to know if you have had the chance to call in or you wish to have further assistance?

 

Keep in touch and welcome into the Community Smiley Happy

Ben


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