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Jamiegodliman
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Data Plan gone?

I've recently upgraded to a 4G sim, I had waited until my refresh however now it's happened it has said I have ran out of data(I have 20GB so I shouldn't have..), 0 unlimited calls and texts.. because it says I have no data or anything it says I'm going to be charged PAYG prices and £2 a day for data
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Forum Team
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Re: Data Plan gone?

Hi Jamiegodliman,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with data allowance since upgrading to a 4G SIM. Has this been sorted out for you?

Please let me know if you are still having a problem with this and I'll look into this for you.

 

Kind regards,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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