My s7 has a cracked screen, but is under warranty. Does virgin cover this or will I be charged?
It said when I tried booking it into repair that it was under warranty, but if when it got to you guys it turned out it wasn't under warranty I could be charged.
You will most likely be charged for a cracked screen which would normally come under insurance. Check if you have this through Virgin, your bank or home insurance.
You would be better getting it repaired by Samsung as Virgin are very expensive