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Big-Gaz
Superfast
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Current customer can I get a free upgrade to 4G?

Hi,

I have a contract with VM including a Samsung S6, that I started last september I think.
I see VM are now doing 4G can I get a free upgrade to this?

I pay for my Mobile and Calls seperate.

_____________________

_____________________
Regards
Gaz
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enlli
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Re: Current customer can I get a free upgrade to 4G?

No. But assuming you are on one of the 'Freestyle' type contracts you may be able to swap to a 4G tariff.

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Forum Team
Forum Team
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Re: Current customer can I get a free upgrade to 4G?

Hi Big-Gaz,

Thanks for your post on the Forum. As @enlli advised, you can change to a 4G tariff if you are on a Freestyle contract. 

Existing SIMO and Freestyle customers can also change to a 4G plan by logging in to
Your Account

Let us know how you get on.

 

Kind regards,

Terri

Virgin Media Forum Team

 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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enlli
Super solver
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Message 2 of 4
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Helpful Answer

Re: Current customer can I get a free upgrade to 4G?

No. But assuming you are on one of the 'Freestyle' type contracts you may be able to swap to a 4G tariff.

  • 7.47K
  • 238
  • 534
Forum Team
Forum Team
322 Views
Message 3 of 4
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Helpful Answer

Re: Current customer can I get a free upgrade to 4G?

Hi Big-Gaz,

Thanks for your post on the Forum. As @enlli advised, you can change to a 4G tariff if you are on a Freestyle contract. 

Existing SIMO and Freestyle customers can also change to a 4G plan by logging in to
Your Account

Let us know how you get on.

 

Kind regards,

Terri

Virgin Media Forum Team

 


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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Big-Gaz
Superfast
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Re: Current customer can I get a free upgrade to 4G?

Hi,

Thanks, I have just updated it and it will kick in from the 7th April it says, which is fine.
As my mins have just refreshed.

_____________________

_____________________
Regards
Gaz