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Cubot Dinosaur not working on. 4g

Hi. I have a Cubot Dinosaur as a replacement phone that broke and wasn't covered by warranty.

Thing is it works on 3g fine but cannot get it to connect to virgin 4g

I've checked the band's it has and it should be capable

Anyone got any ideas or settings I need to sort out for it to work?

Thanks

Trevor
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Re: Cubot Dinosaur not working on. 4g

Hi Trevor,

Welcome to the Community Forum and thanks for your post. I'm sorry to hear that you are experiencing a problem with getting your Cubot Dinosaur working on your Virgin Mobile 4G connection. Does the 4G connection work if you put your SIM card into a different handset?

If this issue is specific to the Cubot Dinosaur, please contact the vendor you purchased the phone from, or alternatively, get in touch with Cubot direct on http://www.cubot.net/support/.

Please let me know how this goes.

 

Thanks,

Terri

Virgin Media Forum Team


Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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Re: Cubot Dinosaur not working on. 4g

It works 4g in a different handset. Have contacted Cubot with regards to this but as it's Chinese new year I'm waiting to hear
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