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Adam_Clayton
Joining in
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Credit Rating shows late payment made

Hello,

I had a Virgin Pay Monthly sim which started in April 2014, in May 2015 I spoke to Virgin to cancel it, and they said that was fine and it would convert to a PAYG sim.

Since then I have not used the SIM.  I signed up to see my credit rating, and on the timeline it now shows from July 2015 to July 2016 that I have made a late payment each month on my Virgin Telecoms Account, how is this possible if never used?

I rang Virgin this morning, put through to two USA advisors, not UK, and said account has now been fully closed and have nothing to pay, but I now want this removed off my credit score as it was not my fault but Virgins.

Anyone know who I can contact?

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J0hn
Super solver
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Re: Credit Rating shows late payment made

Write to the complaints address, ask them to rescind the entries

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