Had a new phone ( z3+) for about 4 months now, sending it back for the 3Rd time. As I received a different phone the last time I now have to register my new iem number. Gonna have to wait about 14 days before I can even send it off again. Not a happy bunny and I can't wait till my contract runs out so I can bin virgin off for good.( broadband, phone,TV 3 mobile contracts.