I was told by a member of your staff that i was a liar and that another member from a different dept was dodgy, but he was looking at all my info! He then went on to tell me how **bleep** he thinks virgin is. I also have to pay for a micro sim? This is stupid i pay every month then when i have a problem the customer service temas are rubbish! Everytime ive just resorted to solving the problem myself!