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Blackdragon2013
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Contract took out but not offered Tablet

I took out a Virgin media contract in June 2016 at the same time my friend took out the same contract both over the telephone but she was offered a Tablet but I was not offered the same tablet in the same contract deal we both took out on the same day few hours inbetween the calls to the sales team....

 

 

Can some one please explain why this happened as I am abit confused and angry that this has happened as I thought all new customers were treated the same but apparently not as it seems....

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J0hn
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Re: Contract took out but not offered Tablet

There are contracts with and without the tablet, I expect you friend asked for one and you did not, or else your con plaint would be worded differently.

 So they got what they asked for and so did you.

Sadly it's to late to return it or obtain a tablet.

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