I have 2 virgin media contract phone that do not appear on my credit file. Since I have paid these always on time they would have a positive effect on my credit rating. I have had both for some time so there is no reason why they shouldn't show.
How can I get this resolved so that both contracts show on my credit file?
Sorry for any confusion caused regarding the credit file. So we can look into this for you, please give us a call on 789 or 0345 6000 789. The team will be able to raise this to find out what has happened.