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douglasjtbell
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Contract not on credit file

Hi,

I have 2 virgin media contract phone that do not appear on my credit file. Since I have paid these always on time they would have a positive effect on my credit rating. I have had both for some time so there is no reason why they shouldn't show.

How can I get this resolved so that both contracts show on my credit file?

Thanks in advance,

Douglas

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Forum Team (Retired) Mat_H
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Re: Contract not on credit file

Hi Douglasjtbell,

Welcome to the forums Smiley Happy

Sorry for any confusion caused regarding the credit file. So we can look into this for you, please give us a call on 789 or 0345 6000 789. The team will be able to raise this to find out what has happened.

Let me know if you need anything at all.

Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Contract not on credit file

How are you getting on with this Douglasjtbell?

Please let me know if you need anything at all.

Thanks,
Mat


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