Since I upgraded from Iphone to Samsung Galaxy, I'm having serious problems automatically connecting to wifi or accessing the internet when I'm not in a wifi zone. I'm not a techie person but my understanding is that if there is no wifi my 3g would kick in. Can anyone advise if this is a virgin network issue or should I be doing something to my phone settings? Thank you.
Hi There. Yes - the settings were fine. I printed out the samsung manual and had a look at this too and it seems that my phone has H+ so the connection should automatically go between this and wifi but it doesn't always and I have to click off wifi for the H+ to kick in. If there's something I can do to fix that, then my life would be complete! Thanks for your help. Frances
Just checking in to see how the issue with your phone is going?
If you've checked your settings and you've got your data turned on and it's still not working, we'd love to take a closer look for you.
As for it not automatically connecting to WIFI, does this happen with more than one saved network?