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oporus
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Connection charge of £1 when data roaming turned OFF

I have data roaming turned OFF permanently on my phone but I keep getting a £1 connection charge for small amounts of data on odd days. I have a data usage app that shows amounts of data used on WIFI and cellular separately. Data shown in cellular is zero as I would expect. So what are these charges about ?

26 Dec 12:06Using the internet Yes940 KB£0.00
26 Dec 11:11Using the internet No264 KB£1.00
18 Dec 10:37Using the internet No75 KB£1.00
      
10 Dec 09:01Using the internet No59 KB£1.00
07 Dec 10:27Using the internet No4 KB£1.00
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enlli
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Re: Connection charge of £1 when data roaming turned OFF

When you say you have Data Roaming switched off are you in the UK or abroad. It will make no difference in the UK as you need to disable Cellular Data.

Small amounts of data can be used when Wifi goes to sleep to conserve battery, especially overnight. 

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Forum Team
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Re: Connection charge of £1 when data roaming turned OFF

Hi oporus,

Welcome to the community and thanks for posting!

What @enlli has posted is correct in that data roaming will only ensure the handset does not connect to data when roaming abroad.

Have a look for a setting for mobile data or data services and turn that off. This will stop those £1 charges appearing

Let us know how you are getting on.

Thanks

Liam_T
Forum Team

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