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Aimz88
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Confirmation email

Anyone know why I haven't received my order confirmation email yet and delivery date. They told me Friday in a email tht I'd get it within 24hrs
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enlli
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Re: Confirmation email

Yes, the ordering system has had problems for 5 months and counting.....

Suggest you ring 789 from a Virgin Phone or 0345 6000 789 from any other.

Only other option is to see if a member of the team on here picks us your post

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Forum Team
Forum Team
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Re: Confirmation email

Hi Aimz88,

 

Welcome to the community and thanks for posting. I deeply apologise for you not receiving the email to inform you of the handset arrival. I appreciate you were keen to get answers.

 

I've checked this and I can see you've called in since posting and have had the outcome you were originally looking for. Hope everything is okay from here on in.

 

If you need any further help then please post again and we'll get to you as soon as possible.

 

Thanks


Rich
Forum Team
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