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JustJude78
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Confirmation e-mail not received

I ordered an iphone 7 plus yesterday...I think. I was told I would get a confirmation e-mail but I haven't had one, has anyone else had this problem?

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Trev12
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Re: Confirmation e-mail not received

Hi , I signed up for my IPhone 7 over a week ago I didn't receive any notification only the contract details but iPhone should be delivered on the 8 th Oct so they tell me , then you get a email 24 hrs before from the carrier (Yodel ) when to expect delivery, that's what they tell me anyway after many many calls 

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Forum Team (Retired) BenD_H
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Re: Confirmation e-mail not received

Hi JustJude78 Smiley Happy

 

Thank you for coming in and choosing us for your mobile needs Smiley Happy

 

I would like to ask the obvious here before we start and make sure that we haven't landed in your spam folder?

 

If this isn't no where to be found please let me know, I'll be able to check for you by checking a few details.

 

Keep in touch and have a great day!

Ben


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JustJude78
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Re: Confirmation e-mail not received

Hi Ben

No it's definitely not in my spam.

I don't want to order again if my order had already gone through

Thank you

Jude
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Forum Team (Retired) BenD_H
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Re: Confirmation e-mail not received

Hi Jude Smiley Happy

 

Cheers for the message back to me Smiley Happy

 

I wouldn't order you you an additional one, I'd only check to see if one has been ordered or not and then if there is no order, find out why and order one for you.

 

I'd like to ask a some details to do this, If you can have a little look inside your 'Inbox', you'll see I've sent you a 'Private Message'. You can find this at the top right of the page, purple envelope Smiley Happy

 

Take care.

Ben


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