I made a BIG mistake switching to Virgin Mobile. I used to be with 3, had a £10.99 package which was inclusive, never, ever went above that amount. Virgin ring me up, "Oh we can beat that, we'll give you the same package for £8.00 and we'll even give you half price for 6 months". Super I say. Well, the first bill was indeed £4.00. The next was £72.21. I was abroad, switched everything off but somehow something had got switched on again by mistake, just for a couple of days, wasn't being used but..... So, stopped using the phone then but still managed to rack up £15.13, was really pleased to get back to the UK so at last could receive a £4.00 bill but no, £7.80 this time. Last month I managed a £4.40. Sweet, almost got it right. Just got my latest bill, another one over £20. No idea why, I think the broadband (supplied by Virgin) has been going off intermittently so unbeknown to me any pictures I've sent via WhatsApp have now been charged. What a joke of a company! Beware of signing up with this cowboy outfit! It's never what it seems.