Welcome to the forum and thanks for posting.
Sorry to hear your having difficulties getting your complaint heard.
I've included a link to our contact us page here for you. This has all the different ways in which you can get in touch with us.
Could I ask what the issue is as maybe I or the community could help you out.
Look forward to hearing back from you.
The do's and don'ts. Keep the community welcoming for all. Follow the house rules