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CHannigan
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Complaints department

How dow do I speak to someone from the from highest level complaints department?
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Warpedmedic
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Re: Complaints department

Good luck with this been waiting on a major complaint for a while with no luck my advice is to put a complaint in and wait 8 weeks if nobody answers go to the FOS
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Forum Team
Forum Team
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Re: Complaints department

Hi CHannigan,

As per our pm conversation--your formal complaint is being handled by our Complaints Team, for an update on this, please see the pm I've just sent you.

 

Thanks,

Terri

Virgin Media Forum Team


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