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Norman9123
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Communication problems virgin mobile acc

Called lots of times and always on the phone for 1hr at a time. I'm assured after every call my account has been sorted but it hasn't. I've asked to speak to a supervisor on 3 occasions but they say they will sort it but don't.
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Re: Communication problems virgin mobile acc

Hi Norman9123,

I'm sorry that you've been having difficulties getting your mobile account issues resolved when calling in to speak with us. Has this been resolved for you since your post?

If you are still having an issue with this, please send me a private message by clicking this link: PM me here and send the following details:

  • Full name on the account
  • Mobile number

Kind Regards,

Terri

Virgin Media Forum Team


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