Joining in
  • 1
  • 0
  • 0
Registered: 2 weeks ago
Message 1 of 2 (56 Views)

Communication problems virgin mobile acc

Called lots of times and always on the phone for 1hr at a time. I'm assured after every call my account has been sorted but it hasn't. I've asked to speak to a supervisor on 3 occasions but they say they will sort it but don't.
0 Kudos
Forum Team
  • 6.49K
  • 201
  • 489
Registered: ‎07-04-2015
Message 2 of 2 (7 Views)

Re: Communication problems virgin mobile acc

Hi Norman9123,

I'm sorry that you've been having difficulties getting your mobile account issues resolved when calling in to speak with us. Has this been resolved for you since your post?

If you are still having an issue with this, please send me a private message by clicking this link: PM me here and send the following details:

  • Full name on the account
  • Mobile number

Kind Regards,


Virgin Media Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help

0 Kudos