I've had the same problem for several months to one number. Changing from +44 to 07 doesn't always work. Virgin tell me it's a system error and nothing to do with the customer. It's a Virgin EE network blip and they're working on it!!! As long as you ring 789 when you get your bill and before the money is taken out of your account a full refund of the charges should be given! Good luck
Why does my new sim still NOT text my partner I can ring him but this is not always convenient! I have been told my partners phone is not yet recognised on the network!! And iv gotta wait til it does!! That just doesn't make sense. It's very frustrating, still no answers and solutions!
Hi Matt No he's always been on the same number same phone same network. All of a sudden I can't text him but can ring him. I get an sms error message saying to check it's a UK number beginning 07 This started as suddenly as the charges for premium texts as in the beginning, for ages, I had no problems texting and ringing him. I got a new sim as I was told this will sort it It hasn't Now I'm told I've to wait til his number is registered to VM network !!! Tracey