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Timj1980
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Changing pay monthly contract to pay go

I have a virgin contact that is in my name. The phone is used by my ex and I was wondering when the contract ends can I convert this to a pay as you go sim so she can keep the number?
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Superuser
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Re: Changing pay monthly contract to pay go

Hi,

yes you can.
As the contract nears its end, you need to call the Virgin customer services on 789 or 0345 6000 789 and tell them you wish to do this.

Once the number is out of contract and it's payg I would advise that you call them back again and ask that they unregister it from your name so that it can be put in your ex's name.

This will make things far simpler in the future, should they need to call the team regarding anything.

AlexKid
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