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Jonhimself
Tuning in
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Change tariff

im trying to increase my data allowance but everytime i click on a new tariff option nothing happens it just takes me to the top of the page. Is something wrong with the virgin mobile site? 

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enlli
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Re: Change tariff

The site does not play nice with some browsers.

You are probably better off ringing 789 and seeing what they offer

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Forum Team
Forum Team
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Re: Change tariff

Hi Jonhimself

Sorry to hear you're having some issues changing the package.

As enlli advised, this is something you can get some help with by calling the team on 789 (0345 600 0789 from any other phone).

You may also wish to trying using another web browser and/or device as this should help make the change you require from your online account.

Let me know how you get on.

Many thanks

Mark Y
Forum Team

Need help changing SIM card? Find out more about activating your 4G ready SIM. 4G SIM Swap Help


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