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Bigbob909
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Cant text/call

Upgraded about a month ago to 4g

Today internet and out going calls are working

Cant receive calls or texts, and cant send texts either. Got error 38 sometimes when texting.

 

Already tried hard/factory reset. Trying a differnet non stock messaging app and using the sim in old phone.

 

any help appreciated

 

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Mioauw
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Re: Cant text/call

Hi, this is happening to me too. Just transferred from EE. It's driving me nuts. I called 150 and was told to test the SIM. I saw another thread on here that says that for someone else it was a problem with the routing from Orange to Virgin. I'm heading down to the shop. Have only had the phone a week and it was fine until yesterday!

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Bigbob909
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Re: Cant text/call

UPDATE

Got a new sim delivered. Fixed the phone and everything was fine.

 

Tried signing up to new bank account app on TSB again. When it came to getting phoned with a passcode, phone bricked again. Exact thing that we believe caused it first time round. Back to having a not working phone. Going instore tomorrow to get another sim.

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