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fitzmiester
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Cant login to my virgin mobile account?

tried to log in this evening and my exhisting password is to long ,and boxes just go blank ,  so ive re registered and also run it as forgot loggin and password and still nothing , this is 4 hrs ago

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Forum Team (Retired) Mat_H
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Re: Cant login to my virgin mobile account?

Hi Fitzmeister,

 

Welcome to the forums Smiley Happy

 

I'm really sorry to hear you're having trouble with logging on to your account. So we can get this sorted, can you let me know what happened when you tried to reset the password? Did you get an email or text prompt or neither?


Let me know as soon as you can.


Thanks,

Mat


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Forum Team (Retired) Mat_H
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Re: Cant login to my virgin mobile account?

How are you getting on with this Fitzmiester?


Let me know if you need anything at all.

Thanks,

Mat


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