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curlysue
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Cant call out - Someone Picks Up but Then Cuts Off

My mobile is receiving calls no problem. when i dial a number it rings until someone picks up then it cuts off. i cant even ring 789 to check what the issue is. Bills are up to date, any ideas? Thanks

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dan3
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Message 2 of 25
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Re: Cant call out!!

I'm currently having the exact same problem!!
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curlysue
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Message 3 of 25
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Re: Cant call out!!

Is yours ringing until someone picks up? people are going to thunk im a right weirdo putting the phone down when they answer haha!
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dan3
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Re: Cant call out!!

Yes, exactly like that, i was thinking the same haha. People can ring me with no problems though
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Grotbags3
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Message 5 of 25
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Re: Cant call out!!

Hi everyone, a newbie to the forum!

 

Im in the same boat, tried to call my son earlier and it kept cutting off when he answered!

Like the original poster, tried to call 789 and it says on my phone-screen "call missed" and cuts off.

 

Anyone got a clue whats going on at all? 

 

Thanks

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dan3
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Message 6 of 25
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can't make calls?

When I dial a number it rings until the call is answered and at that point the line goes dead? Happens no matter which number I dial. Seen a few posts with same fault, is this being looked at virgin?
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stejobeth
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Message 7 of 25
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Re: Cant call out!!

Hi,

 

I'm having the same problem along with my husband and daughter. I've just spent the last half hour trying to find a way to contact virgin and the only option that comes back is to phone Smiley Frustrated 

 

Do they not have a live web chat option?

 

 

Thanks

 

 

 

 

 

 

 

 

 

 

 

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Romeu87
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Message 8 of 25
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Re: Cant call out!!

Same problem here!! So frustrating..is there anyway I can email or live chat with someone to help from Virgin?
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dan3
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Message 9 of 25
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STILL CAN'T MAKE ANY CALLS!!!!

BEEN UNABLE TO MAKE ANY CALLS SINCE THIS MORNING , DIALS AND CUTS OFF UPON ANSWER. AND SURPRISE SURPRISE NO HELP WHAT SO EVER FROM VIRGIN!!! ALTHOUGH YOU DID SEND ME A SATISFACTION SURVEY (WHICH WON'T LOAD). BET YOU'LL STILL BE MORE THAN HAPPY TO TAKE MY MONEY AT THE END OF THE MONTH THOUGH!!!!
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Romeu87
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Message 10 of 25
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Re: STILL CAN'T MAKE ANY CALLS!!!!

Same!!! Nightmare!! Can't call them..nightmare
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