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Jak40
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Cannot set up voicemail

Hi I have a Samsung s7 & cannot set up my answer service. I have phoned customer service on numerous occasions they don't seem to know what they are doing I get sent from dept to dept even passed on to the technical team for virgin T.V. ?? Why ?? My partner has also tried and nothing. If I dial 222 from my mobile it rings then just cuts off. I am considering cancelling this contract as nobody from any dept can resolve this issue.
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Magic66
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Re: Cannot set up voicemail

Hi Jak40,

I replied to a couple of Forum Members recently about this problem - please see attached link for more information:

https://community.virginmedia.com/t5/Virgin-Mobile/Voicemail-not-working/m-p/3351045#M77394

Wish I could fix the issue for you, but as I stated in my link above - persistence is the key!

Magic66

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