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kayep1987
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Cannot set up voicemail despite numerous calls to 222 and 789!!!

Me and my Mum have recently taken out new virgin media contracts. Despite calling 222 and following the instructions and when that didn't work calling 789 neither of us have voicemail.

 

I'm sure there must be something I'm missing but I am getting frustrated that even when I call 789 Virgin staff don't seem to be able to sort it. Any hints or tips would be appreciated.

 

I have a Samsung S5 and my Mum a S4 mini, In the application info it says voicemail is disabled but the phone does not allow me to enable it.

 

Thanks in advance.

 

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Re: Cannot set up voicemail despite numerous calls to 222 and 789!!!

Hi kayep1987

 

Welcome to the community, I'm hugely sorry to learn about the problems you've been experiencing with setting up your voicemail service. 

 

If dialling 222 hasn't helped, giving our team a call would be the best choice. What did the team say when you called last? Give it another go, I'd love to hear how you get on.

 

Look forward to hearing from you

Craig


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