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marlontango
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Cannot activate cellular data collection for 3 weeks and virgin not helpful with problem

Cannot activate cellular data connection for internet,email  for 3 weeks and virgin  not helpful

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glenda76
On our wavelength
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Re: Cannot activate cellular data collection for 3 weeks and virgin not helpful with problem

Can you make/receive calls?

 

Have you checked that you have data switched on within the actual handset? was it working before?

 

Heres a link to data settings

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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: Cannot activate cellular data collection for 3 weeks and virgin not helpful with problem

Hi Marlontango,

 

I'm really sorry that you're having issues with your data connection

 

How's this looking for you currently? If you're still having issues, please give us a call on 789 or 0345 6000 789 and we'll get this fixed. Let me know how you get on with this.


I'm here if you need me.

 

Thanks,


Mat

 

 


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