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lapper
Joining in
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Cannceling account

Just spent the best part of an hour on the phone trying to cancel my account. Been told that they will phone me back in two hours. Must be the worst Customer Service ever. Will never go with Virgin Mobile again.

 

 

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Superuser
Superuser
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Re: Cannceling account

Hi lapper,

 

you could ask for a PAC (Porting Authorisation Code) and transfer your number to another network.

Job done Smiley Wink

 

AlexKid :-)

 If you want to say thanks > click 'Kudos'.
Answered your question? > click 'Mark as Helpful Answer' also.

 

 

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Forum Team (Retired) Mat_H
Forum Team (Retired)
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Re: Cannceling account

Hi lapper,

 

We're really sorry to lose you as a customer Smiley Sad Is there anything that we can do to keep you on board? I'd be happy to help in any way I can.

 

Thanks,


Mat


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